Welcome to Lumi

Lumi is an intelligent chatbot platform that combines the power of Groq's advanced language models with Google AI's embeddings to create sophisticated conversational experiences for your website and messaging platforms.

What Makes Lumi Different

Our platform is built on a foundation of cutting-edge AI technology. We leverage Groq's high-performance LLM infrastructure with automatic load balancing across four API keys, ensuring your chatbot remains responsive even during peak traffic. The RAG (Retrieval-Augmented Generation) system uses Google AI embeddings to ground responses in your knowledge base, preventing hallucinations and keeping answers accurate.

Voice capabilities are seamlessly integrated, allowing users to speak naturally while our Whisper-powered transcription converts speech to text in real-time. The platform handles everything from simple Q&A to complex multi-turn conversations, all while maintaining context and personality.

Core Capabilities

Intelligent Conversations Your bot understands context, maintains conversation history, and responds naturally in over 100 languages. The underlying LLM can be fine-tuned through system prompts to match your brand voice perfectly.

Knowledge Management Build a comprehensive knowledge base using our memory system or import entire Gitbook documentation sites. The RAG engine searches this content intelligently, ensuring responses are grounded in facts you provide.

Omnichannel Presence Deploy once and reach customers everywhere. Your bot works seamlessly on your website through our embed widget, while integrations with LINE, Facebook Messenger, WhatsApp, and Telegram extend your reach across major messaging platforms.

Team Collaboration Organize work across multiple workspaces, invite team members with granular role-based permissions, and scale your operation as your needs grow.

Getting Started

Creating your first chatbot takes just minutes. Sign up for an account, configure your bot's personality through the system prompt, add some knowledge to the memory system, customize the appearance to match your brand, and embed the widget on your site. That's it.

Pricing Philosophy

We believe in transparent, usage-based pricing. Start with a 7-day free trial that includes 100 messages and one bot. When you're ready to scale, our plans start at ฿299 per user per month for the Starter plan (4,000 messages, 3 bots), ฿599 for Pro (6,000 messages, 5 bots, LINE and Facebook integrations), and ฿1,399 for Enterprise with unlimited everything.

All pricing is per-user, meaning only your team members count toward billing—your end users and website visitors are unlimited.

Ready to Begin?

Let's get your first chatbot up and running. The next guide will walk you through account creation, bot configuration, and deployment.